At Azure Airlines, we are committed to making travel as comfortable and accessible as possible for every passenger. Whether you require mobility assistance, are travelling with an infant, have medical considerations, or simply need additional support, our team is here to help every step of your journey.
From planning your trip to arriving at your destination, we strive to provide thoughtful assistance tailored to your individual needs. We encourage passengers requiring special assistance to notify us in advance so we can make the appropriate arrangements before departure.
Passengers with reduced mobility can request assistance throughout their journey, including:
If you are travelling with medical equipment or have specific health requirements, we recommend letting us know before your flight.
We can accommodate requests relating to:
Every passenger’s needs are different. If you require extra assistance for sensory, cognitive, hearing, or vision-related needs, our team will work with you to ensure your journey is as comfortable as possible.
To help us prepare for your journey, we recommend requesting any special assistance when booking your flight or as early as possible before departure. This allows our airport and cabin teams to make the necessary arrangements to support your travel.
At Azure Airlines, accessibility is an important part of the passenger experience. We are committed to providing respectful, professional, and inclusive service, ensuring every passenger feels welcomed, supported, and cared for from departure to arrival.
Special assistance services described on this page are provided as part of the Azure Airlines virtual airline experience for Microsoft Flight Simulator. Service availability may vary depending on the aircraft simulation and airport environment used.